![]() ![]() When sending something to us at the Balaclava (Bunurong) head office, please put our Traditional Place Name, Bunurong, before the rest of our address.įor example, when sending returns to our Head Office: When ordering online, you can put your area's Traditional Place Name in the ‘Company’ line. If you live in Australia or are sending something back to us in Australia, you can include the Traditional Place Name in the address. INCLUDING TRADITIONAL PLACE NAMES IN ADDRESSES Please provide up-to-date contact information so our delivery providers can reach you if they are unable to deliver your parcel. Air mail is the standard international delivery, with signature required upon delivery. The Nique online store services all corners of the globe, we will send out your parcel via DHL ecommerce or Australia Post International. Please contact your local customs office for more information ![]() Your customs office may also bill you (import tax & duties) depending on the total value of the goods, the receiver is responsible for this payment. Please be aware that your local customs office may hold your delivery for a period of time which is out of our control. Please see our terms and conditions page for full T&Cs. We currently offer free shipping* on all orders to New Zealand that are $150 AUD or more in total, before shipping costs have been added. If you would like to place an order to a country not included on this list, please do contact us at and we will do our best to assist in getting a parcel to you. Our customer care service is open Monday to Friday between 9:00am to 4.30pm AEST.īelgium, Canada, China, Croatia, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Macao, Mexico, New Zealand, Norway, Portugal, Singapore, The Netherlands, Sweden, Switzerland, United Kingdom, United States, South Korea. If you have any questions or concerns regarding your order please do not hesitate to contact our customer care via email on phone (03) 9527 2136. Once your order has been dispatched you will receive a new email/ SMS on the estimated delivery date along with your tracking details. Once your order has been processed, you will receive an order confirmation via email. You can keep up-to-date with the latest news on mailing services from Australia Post, like possible delays due to Covid-19 here We use Australia Post for the majority of our Australian orders. ![]()
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